The reason I am taking the time to write this review is because of one incredibly kind human who is the Housekeeping Coordinator, Cynthia “Cindy” Wolfe. Seems like an easy, necessary fix, especially given the astronomical number of plastic & glass bottles being thrown out. The one disappointing thing was there being no recycling bins whatsoever in the entire hotel/******. Room was nice, restaurants were great & the blackjack dealers were friendly & helpful (especially given my lack of gambling knowledge & experience). Lake Charles |5.04km from city center I spent a weekend here for a fantasy football draft with some old friends. Look y'all, this place, overall, is really comfey and more than worth it. The only reason I didn't give it a full 'five' rating would be the somewhat 'smallish' bathroom (allthough the shower was outstanding!).I'm a 'bigger' dude so I like a little space when taking care og that bidness. The kitchen was plenty big with a full sized fridge/freezer (a big plus), a two burner stove with a few pots and pans, glass and silverware, nice microwave, and a full, 12-cup coffee maker (a bigger plus!). That bed was softer than expected and I slept good (Had a nice, big TV in there too)! The 'living room' area was plenty spacious enough to stretch out in and watch TV (a big'un too!). The room, however, was wonderful ! It was, in fact, a suite for single of a couples room. No bar and no restaurants within a quick walking distance, although plenty of options just a short drive down the road. The hotel itself is unassuming and mixed in with a cluster of other hotel chains. Work took me to Lake Charles, La and the boss put me up at the Staybridge. I will stay here again when I’m in the area. I read the negative reviews of this property but had absolutely no problem during my stay. All areas of the hotel appeared to be spotless. The fitness room was well equipped and breakfast area satisfactory. is the communal type mounted in the shower. The bath products smelled nice and the shampoo, etc. I like a hot bath to relax at the end of the day and I didn’t have this option at this property since there was no bathtub, only a stand up shower. I don’t like the fact that my choice of bath or shower has been taken away and now I can only shower. My only complaint, and I am running into this issue more & more, is that there is not a bathtub in the suite, only a stand up shower. It was super comfortable and if I was buying for my home I’d consider the same mattress. There was a little sign that said the mattress was new and was a Beautyrest by Simmons Hospitality. I loved the lounging sofa and large (50+”) television screens (1 in living area, 1 in bedroom). The kitchen was large enough and well stocked. My room was very large and well furnished. The property is a newer property and appears clean and maintained. First let me state that I am a die hard Hilton lover and I’m not sure why I even decided to give this property a try but I am so happy I did. This was my first time to stay in an IHG Staybridge Suites property. I am so very grateful that she was there to help me. The entire experience was seamless & Cindy’s warmth and kindness was a breath of fresh air while dealing with a less than ideal circumstance. I forwarded it to her and received the tracking info from FedEx by mid afternoon. I was asked to give them up to 48 hours for a response…Cindy called me in less than an hour, confirmed they had my trunks & sent me instructions for purchasing a FedEx label for her to use in shipping them to me. I was devastated when I realized it, called the hotel & left a message, as well as sending an email. My wife recently gave me the first nice pair of swim trunks I’ve owned in my 40+ years for my birthday, so of course I left them hanging to dry on the towel rack when I checked out & headed home. I spent a weekend here for a fantasy football draft with some old friends.
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